Collaborative Care and Approach
Collaborative Care
At Better Balance Mental Health, we know mental health care works best when everyone supporting you is connected, informed, and working toward the same goals. Our Care Coordination service brings all parts of your treatment together so you’re not left trying to manage everything alone.
What is Care Coordination?
Care coordination means communicating, with your permission, with other members of your support system, such as:
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Therapists
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Primary care providers
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Psychiatrists or specialists
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School counselors or disability offices
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Case managers or social workers
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Family members or support people (only if you choose)
This collaboration makes care smoother, safer, and more effective. It prevents gaps in treatment, avoids conflicting recommendations, and helps everyone understand what you need.
Why It Matters
Mental health touches all areas of life. When your providers communicate with each other:
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Treatment decisions are clearer
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Medication and therapy stay aligned
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Physical and mental health concerns are addressed together
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You don’t have to repeat your story to everyone
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You feel supported instead of overwhelmed
You should never have to navigate the system alone—we help connect the dots.
Referrals & Higher Levels of Support
Some situations require additional care beyond standard outpatient visits. When needed, we can help coordinate:
You will never be judged for needing more support—seeking help is a sign of strength.
Crisis Care & Safety Support
If you are experiencing severe symptoms, worsening mood, safety concerns, or significant emotional distress, we can help stabilize the situation. This may include:
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Same- or next-day appointments when available
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Medication adjustments
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Safety planning
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Communication with family or support people (with your permission)
You don’t have to go through a crisis alone. We are here to respond with care, compassion, and practical help.
When More Intensive Support Is Needed: PHP & IOP
Sometimes outpatient care isn’t enough on its own, and that’s okay. If symptoms become overwhelming, we may recommend short-term programs that offer more structure and support:
IOP — Intensive Outpatient Program
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Several hours of therapy a few days per week
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You can continue living at home, working, or going to school
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Helps stabilize symptoms while providing strong therapeutic support
PHP — Partial Hospitalization Program
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A higher level of care than IOP
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Often 5–6 hours of treatment, several days per week
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For individuals who need more daily structure or support but do not require inpatient hospitalization
These programs help people get stronger, faster. When you finish, you return to outpatient care with us for ongoing support.
No matter what level of care you need, you will not be abandoned or left to figure things out alone. We help with referrals, paperwork, and communication to make the process less stressful.